About
What is PRIsMA?
PRisMA is a mandatory framework under the Department of Occupational Safety and Health (DOSH) designed to help organisations systematically identify, assess, and manage psychosocial risks in the workplace. It addresses issues such as stress, burnout, harassment, and other psychological hazards, ensuring alignment with OSHA (Amendment 2022) and ISO 45003 standards.
This reinforced by law, under Section 18B which requires employers to assess and control psychosocial risks, with fines of up to RM 500,000 for non-compliance.
Appointing a DOSH-certified Psychosocial Trained Person (PTP) is how an employer turns a statutory duty into a properly run programme.
How Chengal can help
Our certified Psychosocial Trained Persons (PTP) lead confidential assessments and monitoring, supported by a full mental health team of psychologists, counselors and even psychiatrists.
Here’s how it works:
1. Kickoff Talk
The kickoff involves initiating stakeholder engagement, building awareness among employees, and outlining the scope of the assessment by work unit. It establishes organizational alignment and a positive Psychosocial Safety Climate (PSC), and prepares management and staff for the upcoming screening process to ensure high participation and transparency.
2. Assessments
We deploy the PRIsMA tool as well as standardized psychological screening instruments to measure workplace stressors while utilizing clinical expertise to design, distribute, and interpret the data.
Unlike most other PTP providers, having Chengal’s certified mental health practitioners lead this process ensures clinical rigor, maintains strict ethical confidentiality protocols, and accurately captures deep-seated clinical signals (such as chronic burnout, moral injury, and workplace trauma) that the basic PRIsMA might miss.
3. Risk Prioritization
Data from the assessments are analyzed to cross-reference identified hazards against existing controls, which systematically matches LEO26 hazard levels against EPC23 control efficacy to prioritize which psychosocial factors require urgent or localized intervention, and uncovering specific work units or departments with elevated risk levels.
4. Action Plan
A practical roadmap called PRiMA (Psychosocial Risk Management Action Plan) is constructed detailing localized interventions, assigned personnel, implementation timelines, and recommended improvement strategies.
This moves the organization from mere screening into evidence-based preventative action targeted at structural work design.
5. Implementation & Support
We implement the Control Measures stage. Rollout of the planned interventions together with your HR team—such as workload adjustments, leadership training, clear role definitions, and providing direct access to a professional mental health team to actively reduce workplace stressors.
6. Monitoring & Compliance
Ongoing review of work conditions, tracking of workplace mental health indicators (e.g., absenteeism, turnover), and updating of documentation to remain legally compliant.
Under PRisMA guidelines and occupational safety frameworks, risk management must be cyclical, requiring continuous reassessment when workplace conditions change or risk triggers are met.
PRisMA FAQs
Is PRisMA a mental health diagnosis?
No. PRisMA is not a clinical diagnostic tool. It is a regulatory compliance tool used to identify workplace psychosocial risk factors as defined by DOSH. However, Chengal’s approach to organizational risk assessment incorporates our clinical expertise and tools to further narrow down the psychological triggers of each individual in your team, so we can recommend the optimal steps your organization can take for better employee mental wellbeing.
What is a PTP?
In order to comply with OSHA regulations and requirements, the PRisMA must be conducted and certified by someone who has received a Psychosocial Trained Person (PTP) certificate from an approved DOSH training provider. As an employer, you may appoint Chengal’s certified PTPs to act as your organization’s PTP for the purpose of the PRisMA screening.
What are LEO26 and EPC23?
LEO26 is the PRisMA psychosocial risk assessment tool used to screen workplace psychosocial risks. EPC23 is the employer practice checklist used to assess existing control measures and guide risk management actions. These are created by DOSH and are not standard psychological tools.
How often should PRisMA be reassessed?
If a work unit has a high-risk LEO26 score, reassessment should be conducted after 12 months or when needed. If there is no high-risk score, reassessment may be conducted after two years or when needed, depending on reactive criteria.
Ready to build a more resilient team?
Reach out to us via the contact form below, or by phone/email.
Phone: +603-56338386
Whatsapp: +603-56338386
Email: partner@chengalcentre.com
