We are looking for a dedicated Clinic Administrator to join our dynamic team. If you are a motivated individual with excellent customer service skills and a passion for helping others, we encourage you to apply!

Position Title: Mental Health Clinic Admin

Employment Type: Full-Time

Location: B-02-06 Sunway Geo, Jalan Lagoon Selatan, Bandar Sunway, 47500 Subang Jaya, Selangor

Required languages: English, Malay, Chinese

Application: Send your CV and cover letter to our email hello@chengalcentre.com

Role Overview

The Clinic Admin is responsible for overseeing the daily operations of the clinic, ensuring smooth administration, efficient patient services, and effective support for clinical staff. This role combines front-desk management, administrative duties, social media promotion, financial reporting, and basic medicine preparation.

Key Responsibilities

Administrative & Front Desk

• Manage front desk operations including patient registration, scheduling, and inquiries.
• Maintain accurate records, filing systems, and documentation.
• Ensure a welcoming and professional environment for patients and visitors.

Clinical Support

• Prepare, label, and dispense prescribed medicines under proper guidance.
• Ensure proper stock-keeping of medicines and supplies, including monitoring inventory.

Marketing & Communications

• Manage the clinic’s social media presence and execute promotional activities to increase awareness and engagement.
• Coordinate with management to develop and implement marketing campaigns.

Reporting & Accounts

• Prepare and submit monthly company performance reports to management.
• Manage basic bookkeeping and ensure accounts are updated at the end of each month.
• Assist in liaising with external accountants, auditors, or regulatory authorities when required.

General

• Support the management team in operational decision-making.
• Uphold confidentiality and professionalism in line with healthcare standards.
• Perform other duties as assigned to support clinic operations.

Qualifications:

• If SPM or equivalent, previous experience in a medical or healthcare setting required.
• If degree holder, fresh grads without experience are welcome to apply.
• Additional certifications or training in healthcare administration is a plus.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Ability to maintain patient confidentiality and adhere to PDPA regulations.
• Basic knowledge of psychiatric terminology is helpful.
• Ability to work independently and as part of a team.
• Proficiency in using computer systems and office software (e.g., Microsoft Office, clinic management software).
• Compassionate, friendly, and professional demeanor.
• Excellent spoken English and Malay. Mandarin is a big plus.
• A sense of humor.

Benefits:

• Salary: RM 2500 – RM 3000
• 14 days annual leave
• EPF/SOCSO
• Flexibility to learn and participate in other areas of the company, including marketing and business development.
• Good coffee ☕

How to Apply:
Please submit your resume and a brief cover letter outlining your experience and interest in the position to hello@chengalcentre.com. We look forward to reviewing your application!

Chengal Centre is an equal opportunity employer and welcomes applicants from all backgrounds.